Privacy

Disclaimer:

This privacy policy is provided in German and is legally binding, since dh-reitsport.de is located in Germany. For any questions or clarification, please do not hesitate to contact us at info@dh-reitsport before placing an order.


DH-Reitsport
Wüsteweg 16
09235

Email: info@dh-reitsport.de

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information on how we handle your data.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, amount of data transferred, and the requesting provider (access data) and documents the access. These access data are evaluated solely for the purpose of ensuring smooth operation of the website and improving our offer. This serves the protection of our legitimate interests, which outweigh others in the context of a balancing of interests, in correctly presenting our offer in accordance with Art. 6(1)(f) GDPR. All access data are deleted no later than seven days after the end of your visit.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and any data collected through the forms provided on this website are processed on their servers. For questions regarding our service providers and the basis of our cooperation with them, please contact us via the contact details provided in this privacy policy.

2. Data Processing for Contract Fulfillment and Contact

2.1 Data Processing for Contract Fulfillment

For the purpose of contract fulfillment (including inquiries and processing of any existing warranty or service claims, as well as any statutory update obligations) in accordance with Art. 6(1)(b) GDPR, we collect personal data that you voluntarily provide when placing an order. Mandatory fields are marked as such because we require this data to fulfill the contract; without providing it, we cannot process your order. The data collected is shown in the respective input forms.

Further information regarding the processing of your data, in particular the transfer to our service providers for order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete fulfillment of the contract, your data will be restricted for further processing and deleted after the expiration of statutory retention periods for tax and commercial law purposes according to Art. 6(1)(c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6(1)(a) GDPR, or we reserve the right to use your data beyond this for legally permitted purposes, as explained in this privacy policy.

2.2 Customer Account

If you consent under Art. 6(1)(a) GDPR by choosing to open a customer account, we use your data for opening the account and storing it for future orders on our website. Deleting your customer account is possible at any time, either by sending a message to the contact details provided in this privacy policy or via a function provided in the customer account. After deletion, your data is removed unless you have expressly consented to further use or we reserve the right to further data use permitted by law, as explained in this privacy policy.

2.3 Contact

As part of customer communication, we collect personal data for processing your inquiries in accordance with Art. 6(1)(b) GDPR, if you voluntarily provide this data when contacting us (e.g., via contact form or email). Mandatory fields are marked as such because the data is required to process your request. The data collected is shown in the respective input forms. After your inquiry has been fully processed, your data is deleted unless you have expressly consented to further use or we reserve the right to further data use permitted by law, as explained in this privacy policy.

3. Data Processing for Shipping

To fulfill the contract in accordance with Art. 6(1)(b) GDPR, we forward your data to the shipping provider responsible for delivery, as far as necessary for delivering the ordered goods.

Data Transfer to Shipping Providers for Delivery Notification

If you have given your explicit consent during or after your order, we transfer your email address and phone number to the selected shipping provider so that they can contact you prior to delivery for delivery notification or coordination, based on Art. 6(1)(a) GDPR.
This consent can be revoked at any time by contacting us via the contact details in this privacy policy or directly with the shipping provider using the contact addresses below. After revocation, we delete your data provided for this purpose, unless you have expressly consented to further use or we reserve the right to legally permitted further data use, as explained in this privacy policy.

General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany

United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany

Hermes Germany GmbH
Essener Straße 89
D-22419 Hamburg
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

4. Data Processing for Payment

For processing payments in our online shop, we cooperate with technical service providers, banks, and payment service providers.

4.1 Data Processing for Transaction Handling

Depending on the chosen payment method, we provide the necessary data for processing the payment transaction to our technical service providers acting as processors on our behalf, the relevant banks, or the selected payment service provider, as required to process the payment. This serves contract fulfillment in accordance with Art. 6(1)(b) GDPR. Some payment providers collect the required data themselves, e.g., on their own website or through technical integration in the order process. The privacy policy of the respective payment provider applies in these cases.
For questions regarding our payment partners and the basis of our cooperation with them, please contact us via the contact information in this privacy policy.

4.2 Data Processing for Fraud Prevention and Optimization of Payment Processes

Where applicable, we provide additional data to our service providers, which they use together with the payment transaction data as our processors for fraud prevention and optimization of our payment processes (e.g., invoicing, handling disputed payments, supporting accounting). This serves our overriding legitimate interests in securing against fraud and efficient payment management, in accordance with Art. 6(1)(f) GDPR.

5. Advertising by Email and Mail

5.1 Email Newsletter with Subscription

If you subscribe to our newsletter, we use the required or separately provided data to send you our newsletter regularly, based on your consent under Art. 6(1)(a) GDPR. Unsubscribing is possible at any time, either via the contact options described below or via a link in the newsletter. After unsubscribing, your email address is deleted from the mailing list, unless you have expressly consented to further use of your data or we reserve the right to further use as legally permitted.

5.2 Email Newsletter without Subscription and Your Right to Object

If we have obtained your email address in connection with the sale of goods or services and you have not objected, we reserve the right, based on §7(3) UWG, to send you offers of similar products from our range by email. This serves our overriding legitimate interest in marketing to our customers.
You may object to this use of your email address at any time via the contact details described in this privacy policy or via a link in the promotional email, without costs other than standard transmission costs.
After unsubscribing, your email address is deleted unless you have expressly consented to further use or we reserve the right to legally permitted further use.

5.3 Sending Review Requests by Email

If you have expressly consented during or after your order, we use your email address to request a review of your order via our review system. This consent can be revoked at any time via the contact details or a link in the review request.

5.4 Postal Advertising and Your Right to Object

We also reserve the right to use your name and postal address for our own advertising purposes, e.g., sending offers and product information by mail. This serves our overriding legitimate interest in marketing to our customers under Art. 6(1)(f) GDPR. You may object at any time by contacting us via the contact details provided in this privacy policy.

6. Cookies and Other Technologies

General Information

To make your visit attractive and enable certain functions, we use technologies including cookies. Cookies are small text files stored automatically on your device. Some cookies are deleted after your browser session ends (session cookies). Others remain on your device and allow us to recognize your browser on your next visit (persistent cookies).

Privacy Protection on Devices
We use strictly necessary technologies to provide the requested telemedia service. Storing or accessing information on your device in this context does not require your consent.

Further Data Processing via Cookies and Other Technologies
We use these technologies where required for specific website functions (e.g., shopping cart). These technologies collect and process IP address, time of visit, device and browser information, and usage information (e.g., shopping cart contents). This serves our overriding legitimate interest in optimizing the presentation of our offerings under Art. 6(1)(f) GDPR.

Cookie settings for your browser can be found at: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

7. Social Media and Embedded Content

Our online presence includes profiles on social networks (e.g. Facebook, Instagram, YouTube, Pinterest, X/Twitter, TikTok).
When visiting our website, no personal data are automatically transmitted to these platforms.
Only when you click a corresponding button or play embedded content (e.g. a YouTube video)
are personal data (such as your IP address and, if applicable, cookie information) transmitted to the respective provider.

Data processing in this context is based on your consent pursuant to Art. 6 (1)(a) GDPR,
which you provide by playing or sharing such content.
These platforms may use your data for market research and advertising purposes.
User profiles may be created to display interest-based advertising within and outside the respective platform.
If providers are located outside the EU/EEA, data transfers are based on the European Commission’s Standard Contractual Clauses.

For more details on data processing and your rights, please refer to the privacy policies of the respective providers:

If you have any questions regarding data processing in connection with our social media profiles, please feel free to contact us.8. Contact Options and Your Rights

8.1 Your Rights

As a data subject, you have the following rights:

  • Art. 15 GDPR: right to access your personal data processed by us;
  • Art. 16 GDPR: right to rectification of incorrect or incomplete data;
  • Art. 17 GDPR: right to erasure, unless further processing is required for freedom of expression, legal obligations, public interest, or assertion of legal claims;
  • Art. 18 GDPR: right to restriction of processing under certain conditions;
  • Art. 20 GDPR: right to receive data in a structured, commonly used, machine-readable format or transfer to another controller;
  • Art. 77 GDPR: right to lodge a complaint with a supervisory authority.

Right to Object

If we process personal data based on our legitimate interests, you can object at any time for the future. If the processing is for direct marketing, you can exercise this right at any time as described. For other purposes, the right to object applies only for reasons arising from your specific situation. After exercising this right, we will stop processing your data for these purposes unless we demonstrate compelling legitimate grounds that override your interests or if processing is necessary for legal claims. This does not apply to direct marketing, for which we will stop processing immediately.

8.2 Contact Options

For questions regarding collection, processing, or use of your personal data, for information, correction, restriction, deletion, or revocation of consent, or objection to certain data use, please contact us directly via the contact details in our imprint.